Hp laptop touchpad stops working randomly windows 10 Nov 30, 2017 · If a setup menu opens, use the arrow keys to navigate the menus. Refer to this article to further troubleshoot touchpad issues. I've checked that my drivers are up-to-date, made sure F11 wasn't turning off my touchpad, etc. Nov 16, 2024 · Hello, I have (LG GRAM 16T90P-K. The touchpad on my laptop is very sensitive to the point that sometimes I swear I didn't even touch it. Once in a while, a restart will have it working, but within minutes, it randomly freezes again. This happens both with Edge and Chrome. Occasionally, a hard reset gets it going again. Today, it stopped working, and I have tried everything to fix it. When i turn on the laptop the touchpad doesn't works, when i check in Device manager under synaptics driver it says it is not present. I am using a Lenovo Edge 15 with an ELAN touchpad running Windows 10. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. However one thing I don't like is the click pad. I read that the scroll function on the touchpad stops working. Restart your laptop. 1" Gaming Laptop just a few days ago. Right now I can move the cursor with the trackpad, but that usually stops working after a while too. 10. Power button, touchpad, fingerprint reader and any external keyboards work fine. Many Windows 10 users are reporting this problem as well. Dec 29, 2020 · I understand that you are facing issues with the touchpad wherein the cursor freezes. (3) Headphone jack stops working about three weeks later, "fixed" but now my house music comes through my laptop speakers at work when my system makes an event noise. You can adjust the TouchPad settings for scrolling. I am using the latest Windows 10 version (1909 18363. To restart your HP laptop. If not, move to the next solution. I've had to use a mouse, but once even that froze. My laptop was working fine until I updated to Windows 10 1909 Build 18363. It's easy to disable the touchpad unknowingly by pressing the Function (Fn) keys. Starts and stops randomly and no matter the HP diagnosis tool never detected any problem. HP Pavilion Touchpad Not Working: Likely Causes. Learn how to fix keyboard, mouse, touchpad problems and related issues for HP laptops and computers with our automated support tools and Virtual Chat Agent. This issue started on day one. This suggests Windows is not talking to the laptop's bios. Moved from: Windows 10 / Ease of access Jun 29, 2024 · I own an HP Victus 15 gaming laptop that originally came with Windows 11. Windows will reinstall a basic driver. Jul 20, 2018 · After my Lenovo Windows 10 laptop wakes up from sleep mode, the touchpad doesn't work. "This device cannot start. 64 Rev. Reset Touchpad Settings Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. I have tried redownloading the drivers, making numerous setting changes to the sensitivity and clicking in various menus, but still no better. The touchpad on my laptop (HP Envy*) isn't working. Also, the touchpad doesn't work on the touchscreen on the laptop. Randomly click stuff as I attempt to move it. Then select Touchpad settings. May 4, 2020 · After the installation of Windows 10, everything works fine until this particular update of Synaptics touchpad driver. Mar 23, 2017 · The TouchPad on the on the HP Spectre X360 is very sensitive and hasn’t been without its issues. However, after installing the drivers from your website, everything started working fine. After the second restart the scrolling on the touchpad worked for the first time. Uninstall device (driver) and reinstalling will work after laptop's first restart. The lates "Event Report" is shown below. (2) Left click on touchpad stops working a month or so later, HP replaces touchpad. Nothing is a permanent fix. I can plug in an external mouse & keyboard, it works but the pad & keyboard of the laptop is still nonfunctional. When the touchpad is working, it functions perfectly. Jul 28, 2023 · Save your work and restart the laptop to see if the touchpad starts working again. Jun 16, 2022 · My HP Envy 15t laptop's touchpad (and sometimes the keyboard) randomly stops working. It seems very random. Feb 18, 2013 · HP replaces my hard drive. May 16, 2024 · The banner remains frozen for as long as the cursor is and then it disappears when the cursor starts working again. This means, your touchpad is working but the computer needs some time to come out of this system freeze. I restart and it works, then left and right click stop, then double tap to click. Take actions related to touchpad driver Windows Key+X (Or right click on Start) > Click Device Manager > View tab > Show hidden devices > Expand Human Interface devices > Right click on the touchpad listed there > Jan 12, 2021 · The touchpad randomly either stops working completely, or I get double slick when I click once, the pointer moves randomly when I`m not touching the touchpad. Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your notebook. Additionally, if i click on the move back button (upper left reverse arrow) it opens a duplicate window. I'll restore all the factory settings if I have to. Oct 13, 2020 · Suddenly two finger scrolling function has stopped working on my HP Laptop. Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an Dec 7, 2018 · If the touchpad continues to not work then let us run a hardware test on the touchpad by following the below steps: Hold the power button for at least five seconds to turn off the computer. The rest of the touchpad is working fine but the scrolling is not happening. checked windows update, none new. 1 Aug 9, 2024 · My touchpad stopped working suddenly. Some users have complained that it would intermittently stop working or would stop responding altogether. From Windows device manager shows below for the "I2C HID Device" when the trackpad stops working. my laptop model is HP Pavilion Laptop 14. Mar 2, 2024 · I understand that the Touchpad keeps freezing randomly. Jul 3, 2018 · Touchpad very sensitive and while scrolling on the web, its constantly clicking on things as I pass over them. And here's the step by step guide for you in the link: Using the TouchPad or ClickPad (Windows 10) Jan 6, 2019 · Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> USB Selective Suspend Setting -> Disable (both) Jan 7, 2025 · A HP laptop touchpad not working can be caused by a variety of factors, ranging from simple settings adjustments to more complex hardware issues. i did update the drivers. This problem started occurring after upgrade from W-10 version 1709 to 1803, and it is still a problem after the I am also using Windows 10 pc. The Touchpad Was Disabled With the Function Key Most, if not all, Windows laptops dedicate one of the function keys to disabling and enabling the laptop touchpad. I have the touchpad icon always on at the bottom right of my taskbar and its indicators light up when I touch the buttons or move my finger over the pad, it's just that the on screen arrow doesn't do anything. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. The pointing device is Synaptics PS/2 Port TouchPad Jun 5, 2020 · Unfortunately, HP seems to have stopped support for this laptop in the form of compatible drivers for newer version of Windows 10. I took Aug 24, 2022 · A touchpad on any laptop is one of the crucial pieces of hardware that helps users navigate the Operating System’s UI. May 16, 2023 · 1. The touchpad didn't work again. 3. Click Additional settings. Here is another observation. And it won't work until I downgrade that particular driver. Navigate to the Additional Settings option and open the Touchpad Settings box. Jan 4, 2024 · Windows 10 users fill find the same settings under Settings -> Devices. Hi, I bought a HP OMEN 16-c0500na 16. Unfortunately, the problem has also stopped Windows 10 built in Antivirus from working. I've updated the driver. I changed my touchpad through hp and it worked for few hours and stopped working again. Press the power button to 'sleep' the laptop. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. Computer/Laptop: Samsung NP350V5X-S01IN OS: Windows 10, latest updated. After the downgrade, the touchpad st Sep 25, 2020 · Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. In other words, if I put two fingers on the touchpad and fling them, the page will scroll and then stop when I take my fingers off. This is that whenever I turn on my laptop, the Jul 27, 2018 · Wait while Windows 10 starts in safe mode. Apr 1, 2018 · Brand new Dell XPS laptop with brand new Microsoft Arc Touch Mouse and Windows 10. (Code 10) Dec 7, 2022 · After the Windows installation finished I started browsing on the Internet but the scrolling on the touchpad did not work. Windows 11 OS is a bit glitchy sometimes, as a result, the touchpad stops working. Replace the old batteries with new ones to see if this fixes the problems you experienced. - In the list of devices, look for Mice and other pointing devicesupdates , expand the list - Right-click the Touchpad driver and select Update Driver Software. Jan 2, 2024 · If you’re on Windows 10, and you find that your Elan touchpad suddenly stops working, you’re not alone. I change the mouse sensitive to high. I have 4GB of system memory. Oct 30, 2014 · Move incrementally on its own without me anywhere near the laptop (generally spazzes to the left). Ran the troubleshooter. Figure: Update & security. (Once the system starts your touchpad should be working just without the advanced gestures) Go to your manufacturer's website and install the latest I2C drivers for your device. It's seems a wide known issue across the OMEN laptop product line of having a faulty touchpad (lost response randomly in left click, drag'n'drop, scrollingetc) and that happens to mine 2021 OMEN 16 too. Support Home ; Products . I tried to install the updated driver but the problem continues. I had windows 11 and I thought if I roll back to Windows 10 the touchpad will work but it didn't work; I tried to fix it with CMD Commands and I ran HP PC hardware diagnostics, the touchpad actually worked. As soon as the driver is updated and I restart the laptop the touchpad becomes dead. Click the Windows Start button. Aug 30, 2024 · Windows Users: In Windows 10, open Settings > Devices > Touchpad and change Touchpad sensitivity in the drop-down menu. I have updated the laptop with current drive. The cursor on the screen will just not move for about 20-30secs, then it start to work again. So as to ensure there is antivirus protection I have installed MCafee free trial, which is running OK. From here, you can toggle the HP touchpad settings on or off. You should not make unnecessary changes to the registry. It stops scrolling as normal and the click buttons do not register. These often include new drivers. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty Sep 8, 2020 · Here's the problem (on all computers): suddenly the pad and the keyboard stops working. But when i restart my laptop for3 times it starts working. Reinstall Windows: If all else fails, consider reinstalling Windows on your laptop. It works sometimes, when it is working all touchpad functionalities are accessible. I’ve been having a constant problem with my touchpad where it freezes/stops working randomly every 5-10 mins of scrolling. Tom . This no longer works. Hope this helps! Jun 19, 2024 · If your HP Touchpad is not working, you can try the solutions in this guideline, and fix the Touchpad issue very easily! Method 1: Restart your laptop. If I have an application open, say Notepad, I noticed that if I mov May 11, 2022 · After about 5 - 10 minutes, my touchpad and/or mouse will not work. Ever since I updated to Windows 11, my touchpad has stopped working randomly. It randomly stops working every few minutes and the only way to start it working again is to use Fn+F7 to turn the pad off and back on again. Yet the touchpad still randomly stops working. This seems to be a common problem with 360 laptops on the internet, and I tried from previous posts, but none of them seem to work. It also occasionally shows other odd/erratic behaviour. Sep 3, 2018 · The touchpad worked a few days ago but randomly stopped. Check the function keys: Look for a key on the top row of your keyboard with a touchpad icon (often F6, F7, or F9) and press it, possibly in combination with the Fn key. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. This can happen while in use, or from notebook wakeup, or bootup. I will get used to it however. I do not currently have access to a wired mouse unfortunately. I looked over the internet and there were multiple solutions offered. Make sure the Windows and HP support assistant updates are up to date. May 29, 2021 · I have this problem with my HP laptop. Synaptics touchpad stopped working. All the problems disappear for a while when I restart the computer and the comes back. Tried to reinstall the driver, but the touchpad isn't listed in my devices. Method 2: Make sure that your Touchpad is enabled. Let's go through a few steps to troubleshoot this issue. Oct 13, 2020 · I woke up today and turned on my hp laptop to find out that the cursor isn't showing, and the touchpad isn't working. Touchpad works for sometimes and not works for sometimes. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. Here is an example of it working & not-working. Jul 14, 2016 · And while my laptop is a touchscreen, the touchscreen does NOT work with this application and therefore I cannot navigate to save unless my mouse is working. Log in Click Start > Settings > Devices > Touchpad Under Related settings, click Additional settings This might launch the Synaptics or Mouse Properties for your touch pad Click the TouchPad tab then click Restore defaults. Check for Windows updates. Figure: Checking for updates Apr 23, 2021 · However, Windows 10 update has stopped working and the Microsoft Windows 10 update repair tool didn't fix it. Keep me posted for further assistance. I have an HP Pavilion G6 Notebook (Product number A4A93UA#ABA) I'm running Windows 7 (64-bit) My microprocessor (if this matters) is an Intel(R) Core(TM) i5-2430M CPU @2. Thanks Jun 14, 2019 · There seems to be some early adopter issues at this time with Windows 10 1903, if you can, I recommend you wait a bit until Windows 10 1903 matures with future cumulative updates. 40GHz. I already updated my drivers and reinstalled them. 3. Other times it will keep clicking while I move the cursor making me select whatever I'm on at the moment. But, at random times it will freeze up and I wont be able to use it for about 2-10 seconds. Here are the steps you need to take to figure out why your Lenovo touchpad not working and fix it. Feb 25, 2020 · 2. Enable touchpad in Sep 16, 2018 · As you mentioned when you use the touchpad the cursor randomly jumps across the screen on your laptop. I have tried Windows controlers and hp ones and nothing works. After it resumes from Sleep or Hibernate, sometimes the touchpad wouldn't work properly. When I installed Windows 11, the touchpad and speaker were not working initially. It doesn't seem to freeze up because there's high CPU useage. I'd like to help. Screenshot below as well. But you can easily enable it back in settings. Jan 15, 2019 · Windows often reads and updates the information in the registry. Someone please suggest something, it's so annoying. Click Update & security. To open HP Support Assistant, double-click the HP Support Assistant icon . Normally, software programs make registry changes automatically. If the touchpad is still not working on your laptop, proceed to the fixes below. Issue will re-appear after next computer restart. I understand that you have an HP Spectre x360 - 15-bl001nalaptop. And here's the step by step guide for you in the link: Using the TouchPad or ClickPad (Windows 10) Sep 27, 2022 · After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. Turning the mouse off and then on would fix it until the next disconnect. Jul 29, 2021 · RELATED: Fixing Unresponsive or Frozen Touchpad in Windows 11. The touchscreen does work, but I do not like using that constantly. Windows updates typically handle driver updates automatically. So I downloaded the bios after selecting Windows 8. Apr 22, 2022 · I have been experiencing issues with the touchpad for about two or three weeksSometime it works and others donot. Enable Touchpad in Settings. Then log back in. And sometimes it stops working randomly during my work, then i just click "reset" the driver in synaptics app then it starts working. Click on Bluetooth and devices in the Settings app. But my touchpad stops working randomly and this freezes my computer for 1-2 sec. Note: Check the top of the touchpad window to confirm whether your laptop supports a precision touchpad. A hard shut-down and power-on is the only thing that gets the computer operational. but 2-3 weeks ago my Touchpad Scroll stopped working when I switched on my laptop. - In the list of devices, look for Mice and other pointing device, expand the list - Right-click the Touchpad driver and select Update Driver Software. Jun 4, 2020 · Works ok at the login screen, but as soon as you login to Wndows the touchpad stops working. A computer may become slow or stop responding due to a busy CPU, not enough RAM or an unresponsive program or app. This happens on average twice a day. This happened to me several years ago. May 19, 2024 · Fix 3: Update or Reinstall the Touchpad Driver. Printer Support; Computer Support; Poly Collaboration Devices Aug 1, 2019 · Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem. Install the latest touchpad software from HP’s website if needed. Updated windows. Open Settings > Devices > Touchpad and ensure that the touchpad is enabled. Sometimes the Synaptics section is hiding, and then it shows again. One particular reason you might be facing this issue on an HP laptop is that the touchpad is disabled within the OS or in the BIOS. COM. Save any open files, and close all programs. ) Aug 2, 2019 · If I attach an external mouse it works fine. Stuck Touchpad due to Unresponsive PC. work Jan 30, 2019 · The cursor stops moving every second for about one second even when the mouse or touchpad is moved evenly. Enable the Touchpad. Here is the sequence of events: With the laptop on, flip the screen to tablet mode to take notes using the HP pen. Take care and have a good day. I´m tired of this. Aug 14, 2020 · Then I have to either wait for some moments or restart my laptop to make it work. If i reistall and update the driver it will work for few hours and stop abruptly. In the middle of August my keyboard and touchpad stopped working (I had to use an external mouse + keyboard). A Click here to download. You might need to manually turn on the Touchpad under your settings. Anyone can help? Jan 3, 2019 · First time turning on the laptop to set up the windows the keyboard and touchpad wasn't working but i was able it set it up with my wireless mouse and on-screen keyboard after getting to desktop i was able to restart and both worked well after the restart. The solution that worked for me was to put it back into Sleep using the Windows start menu. I suggest you update the Touchpad Driver from Device Manager - In Windows, search for and open Device Manager. I have tried uninstalling and reintalling drivers. The following day my touchpad stops working Dec 3, 2024 · If the touchpad on your HP Pavilion x360 convertible laptop stopped working suddenly, try the following steps to resolve the issue. I booted up in safe mode and the touchpad works ok in safe mode, but as soon as I boot back into normal mode and login to windows the touchpad stops working. I suggest you update the Touchpad Driver from the Device Manager - In Windows, search for and open Device Manager. Checking the Touchpad Lock and Enabling It: Some HP laptops have a touchpad lock that can be enabled or disabled with a specific key combination, usually the “F5” or “F6” key in combination with the “Fn Aug 5, 2017 · Hello! I recently purchased an HP Pavilion x360 Convertible laptop (15-bk193ms). It's really nice and i'm impressed so far coming from the Pavilion dv-7. Jan 2, 2022 · hello, i installed windows 11 long time ago and everything was running smooth. Mar 15, 2020 · I have an Acer Aspire VN7-791G. 1. Re-enable Your Touchpad Using the “Fn” Key. Checked the touchpad status (says working ok even when frozen. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine under bios and other OS (Fedora Linux). Synaptics PS/2 Port TouchPad (whereas the Win 10 - 1803 laptop only showed Synaptics PS/2 Port TouchPad) Touchpad software can sense the touching, page scrolling using two fingers worked, just cannot move cursor. Oct 31, 2016 · My touchpad regularly stops functioning; sometimes, I have to have my hands placed a certain way on the laptop for the touchpand to work. AAE7U1) laptop. But no worries, it’s possible to fix. ) Tried turning the touchpad on and off with the keyboard. also when the trackpad aint working it dosent show up in the device manager. Also, when I look in Device Manager, it keeps refreshing. Make sure the touchpad is enabled, and you can also adjust Dec 15, 2018 · The touchpad intermittently stops working. On most HP laptops, you can access the touchpad settings by going to "Control Panel" > "Mouse" > "Touchpad" tab. Randomly, the touch pad buttons stop working. If you need to troubleshoot and fix TouchPad issues on the HP Spectre X360, this tutorial is for you. Also in Device Manager there is no Mice and other pointing devices option. The icon on the key often depicts an older May 28, 2020 · My laptop is only a week old, but during this last week, the TouchPad randomly stops working. 🙂 I came across your post and would like to assist. In Device Manager, uninstall and reinstall the keyboard software: In Windows, search for and open Device Manager. Later, press the power button to come out of Sep 16, 2023 · I attempted a clean installation of windows 10. For Windows 11 , go to Settings > Bluetooth & devices > Touchpad and open Oct 8, 2022 · The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. please help me. This generally happens every couple of days. Method 1: Update the touchpad driver. Press and hold down both the power button and mute button together for around 10-15 seconds. Turn on the computer and immediately press the F2 key repeatedly, about once every second. The problems with it is that you sometimes have to push hard on the touchpad for it to register your click, the mousepointer moves around on it's own and sometimes it barely works at all. I have a few recommendations . However, I was not able to use them. To reactivate I suspend and turn on windows (or restart, or hibernate) The special keys of Fn or Function do work (due to this I can hibernate with Fn + F4, turn on the keyboard light with Fn + Space, etc. Jan 18, 2018 · I'm using the laptop. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the ' Thumbs Up ' icon below, Get support for your HP products, including troubleshooting, setup guides, and user manuals. I need to hit escape and then it appears to work again for a very short while. I tested the device in the BIOS everything pass. Press the Windows button and “I” at the same time and click (or tab) over to Devices > Touchpad. Reinstalling the touchpad forces the latest drivers to download from Windows Update. Check for Fn Key Combinations. Jul 11, 2022 · Disconnect the unit from the AC Adapter and any other external peripherals connected to the unit. Check to see if the touchpad is activated. How to enable your laptop touchpad in Windows™ 10 and 11: Press the Windows key and type “Touchpad”. Windows Update checks for recent updates. If you have a Synaptics device, the tab includes the Synaptics icon. and the it uses Synaptics SMBus ClickPad. The touchpad not responding or not working issue might be caused because of corrupted, outdated or incompatible touchpad drivers, touchpad Oct 26, 2015 · In September 2014 I bought a HP Pavilion 17-f049nd. Nov 17, 2017 · This is the latest 17 inch HP pavilion with the latest Windows 10 fall update. How to Fix Lenovo Touchpad Not Working? Lenovo is renowned for producing high-quality laptops with reliable touchpads. It seems that all 2 days ago · When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). Jul 1, 2018 · Update the TouchPad or ClickPad driver with Windows Update (Windows 10) In Windows, search for and open Settings, then click Update & security. All my files on my laptop are backed up on my desktop. However, occasionally, users encounter issues where the touchpad stops working. Any assistance would be greatly appreciated. Sep 12, 2024 · The left button of the mouse pad is not working properly. Apr 8, 2023 · Fix HP Touchpad Not Working in Windows 10: If you are facing an issue where your HP Laptop mouse pad/touchpad has suddenly stop working then don’t worry as today we are going to see how to fix this issue. The touchpad may not work in Dec 7, 2022 · After the Windows installation finished I started browsing on the Internet but the scrolling on the touchpad did not work. Some laptops have an Fn key function that disables the touchpad. I am using Windows 10 on a HP laptop, with the integrated Synaptics SMBus Touchpad. Touchpad working for 5 mins and stopped again Moreover, When I go to the Hp website to download new driver I can't find Windows 10 option there. When it starts working again, the start menu will show me the bottom list(as in when I scroll down normally to the end). but nothing worked. This issue could occur if the BIOS or Touchpad drivers are not updated. First off, specs. Instead, clicking on either button freezes the laptop for a few seconds. I have checked driver update, none new found. I've updated the drivers, done all the updates, checked the bios, hard restarted the computer, Apr 25, 2019 · So all of a sudden the touchpad and mouse stopped working on my laptop running Windows 10. What could be causing t Nov 29, 2018 · Also, here is the actual Synaptics TouchPad Driver (Windows 10 v1709) Version:19. But suddenly it stops working and doesn't showing the pointer on screen. Let us work together to sort this out. Jan 5, 2019 · My solution was to force the laptop to sleep (Fn)<F3> (the function key with the moon). Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started. Jan 5, 2025 · Randomly, it would stop working, and usually restarting or disabling and re-enabling the driver would work. I'd like to help . Dec 2, 2023 · Hey Abdullah! The issue is that my touchpad randomly stopped working after the Windows 11 Update, it's been a long time now since it happened. While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. I reviewed/refreshed all the drivers listed in the post below, including the Intel graphics driver, but the problem continues. Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. The touchpad will randomly go unresponsive. 1) Enable two-finger scroll from settings. 2. Feb 14, 2018 · I understand that the Touchpad keeps freezing randomly. The touchpad enable button won't work, the touchpad only functioning after I restart my laptop. The gurus at HP might need to look into this. Not allow scrolling/normal touchpad functions when issues are occuring. Try pressing the F5 or Fn + F5 key (or other function keys with a touchpad icon, depending on your keyboard) to see if this restores touchpad functionality. I've restarted the computer. It works fine if in constant use but if I breifly stop and then go back to use it, it will be frozen and I'll have to play with the mouse pad to get it to work again. Apr 29, 2019 · In the Windows search box, type TouchPad. Here's the steps you can try. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. From the results list click TouchPad settings. However, if you’ve disabled automatic updates on Windows, the touchpad drivers on If updating the touchpad drivers doesn't fix the problem with the touchpad or there aren't any updated touchpad drivers for the touchpad, reinstalling the touchpad through Device Manager might help fix the problem. Jan 11, 2019 · When this issue occurs (randomly), accelerated scrolling stops working. 5. . May 15, 2020 · Windows 10 on HP Envy - Touchpad / Clickpad suddenly quit working properly Sometimes even freezing For some time, several years, I've had no issues with my Hp Envy laptop with clickpad / touchpad Then suddenly out of the blue about 5 days ago without any known new updates the clickpad had gone totally crazy. Ran it again. 5 The two finger scrolling function stops randomly and comes back after restart. I have tried the methods suggested in that article already, however, it doesn't seem like a permanent solution. Oct 17, 2023 · Lenovo W530 laptop, laptop keyboard, Windows 10 Problem: the keyboard suddenly stops working, always while I’m typing. Nov 23, 2024 · My touchpad will either randomly hardly work or completely fail to work mainly on the left side. Mar 20, 2025 · By the end of this article, you will have found a solution to your laptop’s touchpad issue. I hope this helps. Functions as if I am holding down the click button while I try to move it - most frustrating part when I am doing important work. Check The HP Touchpad Driver Settings. -Press Windows key + X -Go to Device Manager -Expand the Human Interface Device or Mice and other pointing device -Look for HID Touchpad driver that was installed -Right click and Update -Look for "Browse my computer for driver Oct 10, 2023 · Once your laptop boots up, verify whether this method has helped to get your laptop’s touchpad working again. Aug 3, 2016 · Laptop Model: Acer Aspire ES1-311. Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> USB Selective Suspend Setting -> Disable (both) Jan 26, 2018 · I'm having the same problem with the mouse cursor freezing several times a day. Then the touchpad worked properly again. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. Other times, it will lag, or I'll have to wait or even restart for it to become functional again. Touchpad gestures seem to be working fine - including a 'tap' in li Jan 27, 2022 · I see you are experiencing Touchpad issues with the HP Omen Laptop and touchpad is unresponsive or erratic. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for May 12, 2019 · To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. The trackpad is playing up. May 3, 2022 · Create an account on the HP Community to personalize your profile and ask a question Microsoft Windows 10 my laptop touchpad stops working randomly every 3-4 Jun 5, 2024 · Thankfully, this frustrating problem is usually easy to fix. May 1, 2012 · All information regarding specifications are from the HP Support Assistant. It only works for the page/window I am currently on, but will not change back and forth between open windows. This clears random access memory (RAM) and gives your system a fresh start, which can often fix glitches and minor software problems. This should be done as a last resort, and you should back up your important data before proceeding. Sometime reboot and/or shutdown fixed issue, other time no luck. 5. Try the steps recommended below. If the touchpad connects to the Windows 10 device using Bluetooth and stops working properly, its batteries might be running out of power. If you are not able to see these settings, we suggest that you contact your laptop manufacturer. Enable your touchpad using Settings. I have tried resetting all back to factory One of the simplest and quickest ways to resolve touchpad issues is to restart your HP laptop. If these keys are working in the startup menu, but then fail when Windows loads, the problems might be related to the keyboard software. I tried reseting the system, updating the driver , enabling touchpad everything!!! Jan 19, 2024 · On my convertible laptop, the keyboard and trackpad stop working after coming out of 'sleep' mode. Figure: Settings. If this is the case for your computer, it is possible you accidentally disabled your touchpad by pressing this combination on your computer. May 24, 2020 · For the last few hours my touchpad has stopped working. Other touchpad featured like point, click, etc. Sep 10, 2023 · Had my laptop for around 4 months now trackpad randomly stopped working and works sometimes randomly. After some research: 1. If I put the laptop on standby and turn it back on, the pad & keyboard rework (but will stop at some point). Mar 23, 2021 · I understand that you are facing issues with the touchpad wherein the cursor freezes. Restart the computer. Have already tried deleting and reinstalling the touchpad, checking for updates, and several restarts. Here are the most common causes of, and fixes for, laptop touchpad problems. Perhaps, while trying to use the Fn key to change the volume on my laptop, I ended up with the touchpad Oct 2, 2017 · Thanks for reaching out to us on HP Support Forums. Happened every minute or two, really frustrating. Now the troubleshooter is broken. Check touchpad settings: Ensure that the touchpad is enabled in the laptop's settings. Changing registry files incorrectly can cause Windows to stop working or make Windows report the wrong information. Sometimes this will happen at boot up and sometimes after a Windows update, but generally it just appears to Oct 16, 2024 · Sometimes, simply disabling and re-enabling the touchpad can help. For example, if your laptop has Precision TouchPad support, you can unlock several gestures to use. This makes it difficult to position the cursor accurately in one move operation. Nov 22, 2024 · Hello, I have an HP Pavillion 15-inch gaming laptop. There are several factors that can cause your HP Pavilion touchpad to stop working. 836 on 2020-05-13. Oct 4, 2019 · The touchpad on my "HP Spectre x360 - 13-ap0000no" randomly stops working. Your mouse and touchpad software window will open. These settings vary by manufacturer because Windows itself has no ability to control touchpad options. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. May 12, 2018 · After a factory reset using HP Recovery Manager, touchpad buttons stopped working - left button doesn't select, right button doesn't open context menus, etc. It found a problem, fixed it, but didn't fix the touchpad. I'd consider reinstalling Windows but I don't think I got Windows DVD with the laptop. The details are below. Jan 12, 2025 · in my HP laptop touchpad is not working after windows update. By following these steps, you should be able to troubleshoot and potentially resolve the touchpad issue on your HP Spectre X360 running Windows 11. Sometimes, the cursor will jump to an entirely new location while using the touchpad. The normal usage is to have it keep scrolling and slowly decelerate. The problem: Jun 1, 2020 · I understand that touchpad is not working. Any ideas how to get these two Jun 8, 2021 · You’ll see many options in Windows 10 touchpad settings. Nov 15, 2024 · When your HP laptop touchpad isn’t working as expected, start with these basic checks before moving on to more advanced solutions. No problems there, everything worked fine. Dec 19, 2023 · HP Support Assistant: Use the HP Support Assistant application to check for and install the latest drivers and updates for your laptop. If you see the words, “Your PC has a precision touchpad,” it means your Sep 27, 2015 · I recently updated my windows software to Windows 10 on my Hp Pavilion g series laptop and ever since updating, my mouse freezes up. You have to restart the laptop to make it to work again. Support Menu. Fix TouchPad issues on the HP Spectre X360 I have an issue with my hp laptop elitebook x360 , the touchpad isn't working and the caplock key works fine but its light is never turned off even when the laptop is shut down. Jan 25, 2022 · Hi all, I'm having touchpad issues with my new customized HP Omen 17. Check the Touchpad Settings. Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. And about 10 minutes the touchpad again completely stopped working, so I had to restart the laptop a second time. You may not have to try them all; just work your way down until you find the one that works for you. This is what it shows in the Device Manager. checked my OEM site for new updates, none new. All my settings are ok. 720), and keeping it up to date. If by any chance, it stops working, you will solely have to rely on keyboard shortcuts. I can't click by tapping and I can't click by using the 2 buttons. Touchpad: Synaptics Touchpad V7. Click the TouchPad Settings or the ClickPad Settings tab. Once the laptop has gone to sleep, press the power button and the laptop wakes up and, hey presto, the touch-pad is working again. Dec 30, 2024 · Uninstall the touchpad driver. Dec 30, 2023 · Luckily, there are a few ways to fix this problem. To diagnose this we will do some easy steps, before we get into it, we recommend you to restart your laptop because it may fix your Synaptics touchpad Jun 14, 2024 · System Restore: If the issue started recently, consider using System Restore to revert your system to a point where the touchpad was working correctly. Press the Windows key + I. When finished, flip back to laptop mode. My hp laptop touched is not working sometimes when I opened my laptop. I updated the drivers and reistalled them it worked for few days and again stopped working. Here are 3 fixes for you to try. I rushed to google hoping to find something to help and I stumbled upon a video in which the man says to uninstall and reinstall the touchpad drivers (Synaptics Touchpad in my case) and so I did it, I ended up uninstalling the Aug 22, 2024 · Check the touchpad's battery. Tip: Learn how to fix a slow booting on Windows 10/11. Everything paired up fine, but frequently, the mouse would just stop working. Made sure the touchpad is enabled Reinstalled the keyboard Sep 14, 2022 · Fix 2. Update your Notebook computer to the latest BIOS from HP. Here is a picture of what it looks like. Switching Between Tablet and Laptop Mode. Mar 18, 2021 · My brand new HP Envy x360 touch pad will just stop working at random. The select buttons top and bottom work without any issues. Operating System: Windows 10 (Upgraded from 8) Hello, I keep having problems with my touchpad. Aug 23, 2022 · Wait till your laptop restarts, then check whether the issue has been resolved. I can still move the pointer around but I cannot click anything. I don´t know how to correct it. The HP PC Hardware Diagnostics (UEFI) main menu is displayed. Previously, I was able to disable the touchpad when my HP wireless mouse was present. The only way to fix this for a while is Searching "Change Advanced StartUp Options" in Cortana and then clicking "restart now" under advanced startup. In most cases, the issue can be resolved with some basic troubleshooting steps. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. Jul 30, 2022 · Touchpad issues can come from the hardware or drivers that are powering it in windows, several users reported that their Synaptics touchpad stopped working. However, after restarting my laptop. but not its completely stopped working, I tried to install the bios again last night. I very quickly found an issue with it. Click Check for updates. As we have mentioned before, these causes can be divided into hardware, software, and user-related issues. I have checked that the drivers are up to date. I have now downgraded to Windows 10 because I find it Jun 6, 2022 · HP EliteBook 840 G6, W10Pro V21H2 19044. Shortly after the release of Windows 10 (end of juli 2015) I updated to Windows 10. 1 from Sep 8, 2014 · I just got a HP Envy 17-j148nr. Look for any settings related to touchpad sensitivity or Palmcheck. Some HP laptops have both tablet and laptop modes. 1706 . I have restarted the system, shut down my laptop, turned the touchpad on and off, uninstalled and re-installed the drivers, etc. Ever since that update, the trackpad either just doesn't work, or randomly freezes.
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