Microsoft authentication issues today. Notification Problems.

Microsoft authentication issues today But there is a delicate team that focuses on the issues and consults on the authenticator application. Clear App Cache and Data For all other Microsoft account sign-in issues, use the Sign-in helper tool. Not sure if the Gmailify option meets your requirements but I would give that a try. User reports indicate no current problems at Microsoft 365. One of the most frequently reported issues with Microsoft Authenticator, especially on Android devices, is the failure to Sign In with your Microsoft account. If a user signs into a device using their Active Directory account and MFA is enabled, the device will not successfully upgrade to their Windows Enterprise subscription. Welcome to your account dashboard. Or the automatic responses pushes me to look for issues online. Additional information from the call to get a token: Extension: Microsoft_ Azure_Support Resource: self Details: The Last refreshed: 2025-01-19 02:40:29Z (UTC) Microsoft 365 (Consumer) Outlook. If you cannot receive the call, do you have other method to verify you, can you click sign in with another way to change a method. I am Tanvi, and I would be happy to assist you today! I can understand your issues, and you can provide your valuable suggestions on the link given below There is a section of Microsoft Learn (English only) dedicated to this issue, designed to provide support for Authenticator users like you. Contact Your Admin: If you're unable to resolve the issue on your own, reach out to your Microsoft 365 admin. Make sure you’re running the latest version of the Authenticator app. Those users can use the webversion of Outlook and Teams with no issues Some users are experiencing signin issues with Outlook and Teams. Yolanda - MSFT | Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Moreover, try to sign in to Security Information to see if you can and Delete the authenticator app -Microsoft Authenticator Push multi-factor authentication (MFA)- and try adding the new one as in Set up a phone call as your verification method - Microsoft Support. However, when I was overseas I could not access my personal Microsoft Outlook account as it said “ We have detected unusual activity on your Microsoft account _____, or believe your credentials are at risk. Users report Microsoft 365, Teams outages 00:32. BrokerPlugin If your issue is about a personal account, you have to fix the Live ID package. Experiencing authentication issues The portal is having issues getting an authentication token. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Last refreshed: 2025-01-19 02:40:29Z (UTC) Microsoft 365 (Consumer) Outlook. I installed it onto my personal iPhone. Even after September 16, 2024, you can still upgrade to Modern Authentication. This happened for my personal as well as work account that are For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. I hope it gets fixed soon. Of course, for Microsoft Authenticator, when you change your phone, you need to backup the authenticator information to your account, and then download and install the Authenticator on the new phone, and then import the backed up information, this point for many users do not know that you can backup, so it will bring some problems. I recently changed my phone and, in the process, realized I had not transferred my Make sure that any security apps (like Microsoft Defender) are up to date. Run the following command in the command console: I need to relocate my Microsoft Authenticator from personal phone to work phone . Just logging in on the browser wasn't enough. Thank you for your understanding! Best Regards, Jonathan Z - MSFT | Microsoft Community Support Specialist Please note that several requests have been raised regarding this issue and based on the known issues on New Microsoft teams as seen on the document below, Authentication issue is not part which I believe Microsoft must have resolve so I am following up with you to confirm if you are still experiencing this issue and if yes, please proceed to . However, Authenticator related issues require a specific area of expertise. This might be under settings or account management. com; OneDrive; Microsoft Copilot; Microsoft To-Do The company added that the incident only impacts users who use MFA for authentication in Microsoft 365 Office apps. How Troubleshooting verification code issues. Here are some steps you can try to resolve this issue: 1. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. I wanted to inform you that our PG team has investigated on this issue and found that this issue is happening for multiple customers. Due to this change, the Authenticator app stopped working with message that since passcode/face ID has changed, I need to reconfigure my account which seemed justified. This behavior appeared after updating the OS version of my device. They will be able to guide you through detaching the app from your account and restoring your access. However, since, we have dedicated Microsoft Q&A forum community for Microsoft Authenticator or Multi-factor But there is a delicate team that focuses on the issues and consults on the authenticator application. Learn more. This can help fix some issues, however, serious problems can occur if you modify the registry incorrectly. Later when changing phones the Facebook account did not appear in the app and have failed to get it on since then. See the screenshot below. Visit this site: Contact - Microsoft Support. ok there is an option to get a code sent to my gmail. One account. This will not change how you access Flank Speed over However, none of my log-in attempts sent a notification to my Authenticator app. On top of the troubleshooting steps you've performed, kindly try the methods The company added that the incident only impacts users who use MFA for authentication in Microsoft 365 Office apps. Might have messed Microsoft initially said a fix could be in place as early as 7. As of today, Monday, October 16th, 10:05 AM EST Click here and we’ll get you to the right game studio to help you. If you are the only administrator and cannot access your account due to an authentication issue, it is suggested to contact the Data We understand that you are currently experiencing Microsoft Authenticator issues and as our premium users, questions about Microsoft Authenticator may require support in specific areas of expertise. If you have the authenticator App set to your account and you don't have access any more to the device to authenticate, you have the option to recover your account credentials on your new device with the steps in the link however make sure you don't have a personal Microsoft account already set up in the authenticator app; https://support Microsoft Authenticator Issue/Improvement I have suggestion for the way Microsoft Authenticator works. com and under "Security and Info," manage your login verification methods. I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. January 17, 2025. Our PG team is internally working on this issue and will be resolving this issue soon from backend. Outlook Top Contributor: Don Varnau Troubleshoot problems with Microsoft Authenticator - Microsoft Support. Microsoft Authenticator relies on your device’s current time and a locally stored secret key to generate codes. Might have messed Thank you for your time and patience throughout this issue. Dear Sir/Madam. I have added my Facebook profile into it to have two-factor authentication. For five weeks, every recommended support solution has been attempted, yet access remains blocked. Please update your bookmarks and documentation. Note: Before you can use Authenticator as a The Skype status site does note there's an issue: "We are currently working hard to resolve a problem, where users can not authenticate into Skype with their Microsoft accounts. We turned off the ability to receive texts/calls and are forcing the Authenticator app. Ran into a catch-22 situation. I have the Microsoft Authenticator app which was working great. I've tried to call MS service 0800 032 6417 and 0203 450 6455 - however, I cannot get through. . Authenticator Issues for Work and School Accounts. Share via Facebook x. You can find specialized assistance in the "Microsoft Authenticator" section at Microsoft Authenticator - Microsoft Q&A. My Microsoft Authenticator App wouldn't work for my work account (but it still works fine for my personal account). Microsoft has confirmed an outage that affected its multi-factor authentication (MFA) system, causing service disruptions for users attempting to access Microsoft 365 applications. Microsoft. We've redirected affected traffic and service availability is improving. Recently one of the employees tried to sign into a computer and got the prompt for the Microsoft Authenticator to approve the new sign in. Welcome to the Microsoft Community. If so, can Hello!I have an issie with Microsoft Authenticator. Make sure your Microsoft Authenticator app is up-to-date and correctly linked to your account. SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, some customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office, Dynamics, Xbox Live, I have tried to reset my password multiple times using my Authenticator app, backup email account, and my mobile number but I keep seeing the message of 'You've requested too many codes today, please. I had not received my work phone yet when I needed to install the Microsoft Authenticator to activate Microsoft programming on my work laptop. Dear Hanna Sumeer. Therefore, I sincerely suggest that you support the authenticator app community. For all other Microsoft account sign-in issues, use the Sign-in helper tool. Re-enable iCloud Backup: After successfully adding your account to the Authenticator app, enable iCloud backup again. The outage primarily affects users who rely on MFA to secure their accounts. It’s unclear if today’s outage is SOMEONE PLEASE HELP!!! I spent 7 hours alone today with this issue! This thread is locked. microsoft. If you are using a Microsoft 365 Business/Education account user, may I know have you set up any different authentication method, such as a verification code sent to your alternate email. Same service, better security. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16. Engineers who are You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Skip to main content. Log in using Safe Mode The link provided is a non-Microsoft website that appears to offer accurate and safe information. Let me know if you have any further questions. I now have my work iPhone but they use a different Apple Account. 2024-12-10 18:26:06 Perrimouse Using the desktop Which cleared it yesterday but it came back today. ", it seems that there is an issue in your Authenticator app experience. Try uninstalling the Microsoft Authenticator app from your device, restart your device and reinstall the app from the official app store and set it up again. b. To do this, go to Settings > Apps > Authenticator > Storage > Clear cache Hi Team, I am facing issues with Microsoft Authenticator Sync. They can help disable Multi Hello Sayantani Kundu, I did some test for you, and I can receive the verification call. Kindly implement the steps below to Contact Microsoft Data protection team. Additional information from the call to get a token: Hello Sodesy, Thanks for visiting Microsoft Community. We hope to restore Microsoft provides a workaround to fix AD authentication issues. We'll continue to closely monitor telemetry as we work to It seems that you are experiencing an issue with the Microsoft Authenticator app on your device, causing it to prompt for verification twice. In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue. If your authenticator app is out of sync, it could cause issues with generating the correct code. I wish I could answer your question. Reply Report abuse Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. Is the website down? Can't log in? Here you see what is going on. Microsoft is investigating an issue with its Microsoft 365 service and its Teams app, with some users reporting to DownDetector that they are Hello Brian, Thank you for contacting us. When I click on the authenticator app no code arrives and I can see me email address For all other Microsoft account sign-in issues, use the Sign-in helper tool. Here are a few steps you can try: 1. Once done, you’ll be able to add your account to the Authenticator app again. Outlook Top I am reaching out for urgent assistance regarding an issue I’ve encountered with my Microsoft account, particularly related to two-factor authentication. Best regards. Therefore, I sincerely suggest that you support the Microsoft Authenticator - Microsoft Q&A. There lot of users facing issues especially with work accounts; I being one of them. Microsoft Authentication app issue: iOS Hello all, Recently I changed the passcode and Face ID on my iPhone. Thanks in Advance! Facebook two-factor authentication issue with Microsoft Authenticator I have set up two-factor authentication for Facebook with Microsoft Authenticator in 2021. Not only do I need my email, my password, my MFA, I then have to unlock my phone, open Microsoft Authenticator (notifications are not working?), unlock the authenticator, select the organisation, insert a code, authenticate the code, and then it may eventually let me log in. Additional information on Game support can be found here: How do I get the right game support? Thank you for posting this in Microsoft Q&A. You use any of those programs and it will sync the The authentication problems are just seen with Windows devices that are used as domain controllers and that received Microsoft's May 10-released updates. This is causing issues when users need to re set up the account in the Authenticator app. Original product version: Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management The administrator can do this by following the Manage user's authentication options. Reinstall the App (Optional): If you're still having trouble, you could try uninstalling and reinstalling the Microsoft Authenticator app to start Microsoft reported an issue with multi-factor authentication (MFA) that was impacting people's access to its suite of Microsoft 365 apps including Teams and Outlook, the company said in a Looks like the issue is related to the Microsoft Certification, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. 0\Common\Identity. Isabella-MSFT | Microsoft Community Support Specialist I have an ongoing issue with my work Microsoft Account. com and under security and info, manage login verification methods. Make sure you have the latest version installed. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a As far as I know, the Authentication Broker is the Module integrated into Intune Company Portal / Microsoft Authenticator App to Enable Cross-Application SSO between Mobile Applications that use Entra ID Authentication on iOS and Android, I presume you are seeing mobile Apps attempting to use the Credentials Cached on the Device. Thank you for reaching out to the Microsoft Community. We believe this is something to do with Microsoft's third party auth servers experiencing outages in some regions. However, please be cautious of ads on the site, as they I am experiencing a reauthentication issue in my Power Automate flow, meaning I need to reauthenticate the flow frequently, whereas my other team members with the same flow setup are not facing this issue. Microsoft has alerted users to an issue with its Multi-Factor Authentication (MFA) system, which has disrupted access to certain Microsoft 365 applications. If you are the sole administrator and are unable to access your account due to authentication issues, we recommend that you contact the data protection team, as we are on the Microsoft community team and do not have the authority to reset any user or administrator accounts. Since our forum doesn’t focus on Authentication mechanisms, we have a dedicated team with special expertise in authenticator app queries, so we kindly suggest you post the question in our dedicated microsoft-authenticator - Microsoft Q&A for further assistance. Query 1) Now, I don't understand which is my primary app out Microsoft Authenticator will not set which of your programs as the primary application. Delete Microsoft Authenticator as an option and then re-add it 2. c. Common Issues with Microsoft Authenticator. However no notifications come to his device, in the Microsoft Authenticator app his account is greyed out and can't be selected. I am not able to add my Microsoft Account to the Authenticator App, as it is asking for the code on the authenticator app which doesn't make sense (as I am trying to add the account to the Authenticator App). The issue, identified early on January 13, You can find expert support in the "Microsoft Authenticator" section under Microsoft Authenticator - Microsoft Q&A. "The portal is having issues getting an authentication token. Forum link: Microsoft Authenticator - For all other Microsoft account sign-in issues, use the Sign-in helper tool. com; OneDrive; Microsoft Copilot; Microsoft To-Do Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The only verification method that i use is "Sending a text", and it asks for my phone number, which i enter @MSFT365Status We're investigating an issue in which Multi-Factor Authentication (MFA) may prevent users from accessing some Microsoft 365 (M365) Apps. Community. Policy is enabled globally for my company, so not a policy issue. When you open the page, go to the "Help with games" section in order to find the right path to look for help. Create a free account today to participate in This article contains information to help you troubleshoot common issues that you may encounter when you use Windows Multi-Factor Authentication for Microsoft Office 365 or Microsoft Azure. January 17, 2025 I realized that the Microsoft Authenticator App had not been set up for my Microsoft 365 Business Account, and I had never received the QR Code or manual setup information for my business account. Once you have set up two-step verification, you should be able to use the Microsoft Authenticator app to verify sign-ins for the Azure app, Outlook app, and Teams app. 7066667+00:00. Additional Contact Microsoft Support. I wish I could handle your problem, however, it is more suitable for publishing on Microsoft Learn (English only), more users post these issues there, you can click on "Ask a question", there are experts who can provide more professional After replacing a smashed phone screen, the new phone was set up with the Authenticator app, but now there are issues receiving verification numbers for logging into OneDrive. Regaining access to your Facebook account without the backup codes from the Microsoft Authenticator app can be challenging, but there are a few steps you might consider to try and resolve the issue: Recovery Codes: Check if you have saved backup codes somewhere. Maurice Hardy 0 Reputation points. Experts in this category have extensive knowledge of the Multifactor Authentication and can It sounds like you’re encountering an issue where the Microsoft Authenticator app isn’t providing you authentication code in your new phone. Look for an option to manage or remove accounts. Best {{IndexModel. Tap the three dots in the upper-right corner and select "Add account. Experts in this category have extensive knowledge of multi The Microsoft service health status page has a new URL: status. Today’s outage serves as a reminder for organizations relying Check the current status of Microsoft services and stay updated on any network issues affecting them. Would you be able to help, please? Kind regards, Katarzyna O. Believe that engineers will help you solve the problem. According to reports, the outage began Given the nature of the issue with Microsoft Authenticator, I recommend reaching out to the dedicated Microsoft Authenticator support community, where specialized assistance is available for resolving bugs and issues specific to the app. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Microsoft Certification for more professional help. Surface Pro; Surface Laptop; Surface Laptop Studio 2; Surface Laptop Go 3; Microsoft Copilot; AI in Windows; Explore Microsoft products; Windows 11 apps; Microsoft Store. Real-time problems and outages for Microsoft. I only use Microsoft Authenticator for external tenants, and it is right pain in the backside. One place to manage it all. Good morning, We have users that are experiencing issues setting up their Multi Factor Authentication. Network issues: If your device is not connected to the internet, or if there are network disruptions, the authentication process might fail. Since yesterday morining, I have been having this issue with my third party e-mail client: We are aware that a large number of Microsoft customers are experiencing Authentication problems for Outlook, Hotmail and Live email accounts - we are sorry for the disruption but unfortunately they are beyond our control since they are unrelated to Good day. Microsoft 365, formerly Office 365, encompasses subscription plans that allow use of the Microsoft Office software suite over the life of the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server, Skype for Business Server, and SharePoint, among others. Question: To get help from the Microsoft Authenticator Support Centre, click on this link. When they start their laptops there is no authentication issue but after a while during the day Outlook has a connection problem and teams comes with the message that you have to sign in . Warning: In general, editing registry or workgroup subkeys is intended for advanced users, administrators, and IT professionals. Hello! Are you trying to sign in or recover access to your Microsoft account? Asked to authenticate sign in ON THE **** AUTHENTICATOR. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you And you can check if there are any other verification methods for the account, such as SMS or email. We sincerely hope that if you contact the right department, your problem will be properly solved. Here is the link to the forum Microsoft Authenticator - Microsoft Q&A , ( English only ) where you can ask detailed questions and share your ideas for solving the problem. 2023-01-20T15:35:51. Dear Microsoft Customer Support Team, I am reaching out regarding an issue with accessing my account using Microsoft Authenticator. The data protection team is the only support team responsible for verifying and reinstating accounts. Tap Settings and make sure App updates is turned on. Engineers who are responsible for authenticator app-related issues will provide you with more help. Experts in this category have extensive knowledge of the Multifactor Authentication and can After reading, I have a general idea of your problem. You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. There has been no change in policy in the environment either. 1. Clear cache and data: Clear the cache and data of the Authenticator app. I have this app on my mobile and previously added work account (example work account which I use for demo MS365). Microsoft Authenticator A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. Because authenticator issues are beyond the scope of Microsoft community support, if you still can't check after the update, we recommend that you ask a question about Microsoft Learn (English only) because more users are posting these issues Microsoft Authenticator Not Working Hello! I am trying to login to my company Power BI account. Today due to phone issues, I reset my phone. Troubleshooting verification code issues. Microsoft Authenticator - Microsoft Q&A . If this still cannot work, if you are not an admin, can please you contact your IT admin to temporarily disable your MFA, then you can login to your account, set I'm sorry to hear that you're having trouble with the Microsoft Authenticator app. The entered correct code should no longer show as invalid. Select "Work or school account. We understand that you are having problems with the Authenticator app. Our sincere apologies for your experience. We sincerely hope that if you contact the right department, your issue will be handled properly. At initial stage, I have tried to one information article about Common problems with the Microsoft Authenticator app, if it can provide any suitable information about your mentioned issue concern. Those users can use the webversion of Outlook and Teams with no issues Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account. 25am, however this deadline came and went. Unfortunately, this can be a complex issue to resolve, but here are some steps you can try: Contact Microsoft Support: Reach out to Microsoft Support directly and explain your situation in detail. Get-AppxPackage Microsoft. Open the Microsoft Authenticator app, select the affected account, and look for the option to reset device notifications. com LinkedIn Email. "We've identified an issue with a recent change to an authentication system," it said in Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Check the Authenticator App. 2024-10-10T19:59:20. To get help from the Microsoft Authenticator support center, click this link. Multi-Factor Authentication issues. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Certified Refurbished; Microsoft is investigating an authentication issue impacting multiple Microsoft 365 cloud services including Microsoft Teams, as well as Xbox Live. Type your issues in the search box. a. We had an outage causing Authentication errors across multiple Microsoft services. I was abroad for a month because I was taking a vacation. This is probably a common problem but I need help logging into my office 365 business email. When I try to login to my office 365 account on other devices, after entering my email and password I am prompted to enter either the Microsoft Authenticator code or verify through the Authenticator app. There is a Microsoft Learn section dedicated to this issue, designed to provide support for advanced users like you. For example, authentication issue, etc. First one is about notifications: when i try to reload them (either by refreshing the main page, or by using the dedicated function) i get the error Authentication Servers or Database Issues: The back-end systems processing one-time passcodes or biometrics may have struggled with overloads or connectivity problems. Good day! Thanks for posting in the Microsoft Community. We'll be happy to help! First of all, we regret for the inconvenience caused to your work. Enable Passwordless Account: Here are some steps you can try to resolve this issue: Go to mysignins. " 4. I put in the code, code is fine, I was expecting a signin This stems from the particular way Microsoft has configured its authentication service, which only uses the username to differentiate accounts, unlike Google and similar competing systems which also add the name of the 'An issue has been identified with Hybrid Azure AD joined devices that have enabled multi-factor authentication (MFA). I have lost the access to all Microsoft powered systems I use at work: PowerBI, M&S One Food Platform etc. Manage Login Verification Methods: Go to mysignins. @MSFT365Status We're investigating an issue in which Multi-Factor Authentication (MFA) may prevent users from accessing some Microsoft 365 (M365) Apps. The experience rendered may be degraded. Thank you for your understanding! Best regards . Hi! We are aware of ongoing issues with the Microsoft login in Prism Launcher. Open the Microsoft Authenticator app on your mobile device. If you do not have this version or above, please use the New Outlook application. My phone has been replaced so when I try to log into my email I'm met with the following message "Enter the code displayed in the Microsoft Authenticator app on your mobile device ". It sounds like you may need to re-add your account to the app. IT seems that you're experiencing issues with the Microsoft Authenticator app despite performing various troubleshooting to resolve the issue. Consistent authentication issues that occur in Microsoft SQL Server are typically related to authentication and authorization of users or applications that try to access the SQL Server database. Applies To Microsoft account dashboard. Hope this helps. I cannot access the user settings and azure active directory. Sign In with your Microsoft account. 5. You can also check out MS FAQ - Microsoft Authenticator FAQ - Microsoft Support Microsoft Multi-Factor Authentication (MFA) outage is currently causing widespread disruptions for users trying to access Microsoft 365 applications. I used Icognito mode to login. The end users try to fix the issue Resolve Authenticator App Issues: Delete your old iCloud backup. Troubleshoot problems with Microsoft Authenticator - Microsoft Support. For your security and to ensure only you have access to your account, we will ask you to verify your It is common for some problems to be reported throughout the day. " 3. Might be that Scott. With employees unable to reach tools like Teams or OneDrive, collaboration grinds to a halt, leading to delays in critical workflows. Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support. (If you're not sure who your admin is, you can refer to this How do I find my Microsoft 365 admin? - Microsoft Support). Later, the company said it did had "rerouted network traffic to alternate infrastructure and are seeing improvements in service ability. Doug Microsoft OneDrive is down today 2024-12-15 23:38:55 Matthieu Tambourides Is anyone else having issues with Microsoft store and Microsoft Game Bar (Friends won't Load) The Microsoft authenticator app is I would like to suggest that you contact MS Authenticator support via-Microsoft Authenticator - Microsoft Q&A. To get help from the Microsoft Authenticator Support Centre, click on this link. These issues can be authentication failures, access denied errors, or other security-related issues. However, any time I send the request to Authenticator no request shows up in the app. Recently two, possibly linked, issues have started happening while using the authenticator app. The issue stems from how certificates get Some users are experiencing signin issues with Outlook and Teams. Additional information from the call to get a token: Extension: Microsoft_AAD_RegisteredApps Resource: self Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. Open the Microsoft Authenticator app. BLUF: Starting 01DEC24, Microsoft Authenticator Passkey is required to access Flank Speed from your personal device over commercial (personal, non-DoD) internet connections. Microsoft has also provided a few workarounds to help IT Admins fix this issue. Any other suggestions are highly appreciated. I've been trying to give a coworker access to a document for the past hour, but every time I attempt to send him the document I'm asked to use my authenticator app and click the 2 digit code on my mobile device, but my app is not notifying me of any codes and when I open the app there is nothing on there. The tech company confirmed the outage on X and is working on a solution. Earlier it said it was "investigating reports of access issues with Microsoft 365 services, including Exchange Online, for users in New Zealand". Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support Hi, I try to login to my MS365 Account but the issue is that I need to confirm request in Microsoft Authenticator app. Must be cookies lurking as I'm not being requested to authenticate. 3. And here we'd like to make a summary for the issue so that other community members who have similar issues can easily find the related information: Issue description: ===== Cannot add an account in Microsoft Authenticator app on phone. Hi NaomiNsiah, Thank you for posting into the Microsoft Community. cloud. I recently updated my laptop to Windows 11, and I am asked to verify my Microsoft account. Here’s what’s on the line: Lost Productivity: Businesses relying on Microsoft 365 have lost precious hours today. It asks to get verification code from the Authenticator app, however, you haven't added the account to the app. I need help or suggestions to fix this issue. I will try again today! One possible issue is that I don't have a "purchased" plan yet. LastRefreshed}} Microsoft authentication issues in some regions 09 Jun 2024 Authentication. @BBTNB @scottmelker @streamyardapp There are Office 365 issues globally today. Hi. We are happy to assist you. I have the same question (216) Manage authentication methods for Azure AD Multi-Factor Authentication - Microsoft Sign In | Learn with Microsoft. It’s a harbinger of larger issues with the fragility of authentication systems. I've tried searching on the forums and I can't find a resolve and concerningly lots of people seem to have had the same issue. You can delete and re-add the Microsoft Authenticator as an option. Today apparently the automated phones aren't working. They may be able to assist you in recovering access to your account or resetting your two-step verification settings. The portal is having issues getting an authentication token. Ensure it's connected to the correct Microsoft account. 31+00:00. Thank you for your cooperation and please let me know how it goes! Best Regards, Cece | Microsoft Community Support Specialist. AAD. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. Experts in this category have extensive knowledge of multi-factor authentication and can provide customized solutions to unique problems. Try using a different authentication method, such as a verification code sent to your phone or email. Levesque, Diane (SSC/SPC) 0 Reputation points. However, Microsoft may have been gradually disabling Basic Authentication for some users, which may be the reason why you are experiencing login failures now. Microsoft is experiencing problems with its multi-factor authentication (MFA) system, preventing users from accessing various Microsoft 365 applications. It is common for some problems to be reported throughout the day. We have a specific forum Microsoft Authenticator coping with Microsoft Authenticator related issues and questions. User reports indicate no current problems at Microsoft Teams Was never an issue before today. I think your problem is related to the fact that Outlook's basic authentication has been deprecated and this is the latest public announcement from Microsoft. I wish I could solve your problem, but your issue seems to require more specialised support and I suggest you try to seek help from the community below, where there are more experts in the relevant field who can provide you with a better solution. com when using Basic authentication - Microsoft Support. Remove your Microsoft account from the app. There are a number of possible explanations for why verification codes don't always arrive. Here are the steps to do so: 1. How can this issue be fixed? Microsoft Authenticator. I was trying to set up a 365 trial so I could use Sharepoint as a data source in Power BI, but didn't make it through because of this authentication stuff And we're a forum that's responsible for issues and queries about the Teams client, so it's really out of scope of support. Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. Now click Get Help and select Contact Microsoft Authenticator - You can find expert support in the "Microsoft Authenticator" section under Microsoft Q&A. Thank you for posting in Microsoft Community. 2. Microsoft Authenticator Issues I am the admin for a very small company. I already tried reinstalling the app from the App Store with no success. In order to provide you with a more specialized and accurate solution, we recommend that you visit Microsoft Learn and submit your query by Hi, I got this problem in azure. My name is Ozi and I would be assisting you today If your Amazon Fire device is having trouble authenticating, particularly if it loops back to the login screen even after clearing cache and data, there are a few more steps you can take to troubleshoot and potentially resolve the issue. Thank you for your kind The portal is having issues getting an authentication token. Notification Problems. I am unable to complete the login process because the verification code is not being sent to my email, and I have no way to verify the phone number displayed on the screen. May I know have you try a different authentication method, such as a text code sent to your phone. Fix 2: Enable Automatic Date and Time. ----- Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. Facebook and many other services that use two Hi @Amar , . I have looked into the issue, and based on my understanding, you're unable to log in to your PC after the new Windows 11 update. What's new. Title}} {{IndexModel. This gradual disabling process is to ensure that all users can smoothly transition to modern authentication. When attempting to sign in, a message appears indicating that a code is needed from the Authenticator app. According to another admin center message, and the issue is resolved. I'm sorry to hear that you're having trouble accessing your Microsoft 365 account due to the issue with authenticator app. Then get Hello, I've been using the MS Authenticator app for quite a while without issues, but today it keeps crashing immediately every time I open it. The issue also sometimes affects the official Minecraft launcher and Moreover, as your query is related with authenticator app. January 15, 2025 As of today May 5, 2024: I have received: Outlook and other apps are unable to connect to Outlook. For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. Hi, I am unable to login to office 365 on any other devices other than my current work laptop (previously logged in). I have MAuth logged in Window Edge, Window Chrome, IOS Edge, IOS MAuth app. You can vote as helpful, but you cannot reply or subscribe to this thread. SubTitle}} Service Current status Details {{IndexModel. Hello I am Prakash and I will be glad to assist you today with your question. I suggest you post a new thread there for further help. Based on your description, I have a general understanding of your question, as there are some privacy and permission related to authenticator related issues, our forum lacks some tools and permissions. Microsoft itself urges users and organizations to adopt phone app-based methods like its own Microsoft Authenticator app or FIDO2-compliant security keys. Let's work on this together and see other options available for this issue. To do this, open the Microsoft Authenticator app, go to settings, and check your notification settings/preferences. You will be prompted to choose a method for receiving verification codes, such as through the Microsoft Authenticator app or via text message. afmw rxwa azafbhey rznqnay kevyj rfywbu svnievk arw emdrrbb qgkr