Truist mortgage customer service. Businesses are under no obligation to seek .

• Truist mortgage customer service Monday–Friday 8:30am–9pm ET. city, state, country. We'll help you find answers to your questions today! Make a payment; Order checks; Manage account alerts; Replace a lost/damaged card Answers about @Kaczorrulz1978 @Truist your customer service is horrible I set up on line and was supposed to get 400 credit. job title, keywords. 227 reviews from Truist employees about working as a Customer Service Representative at Truist. Investment and Insurance Products: All Truist mortgage professionals are What are the Customer Service hours of operation? Live Customer Service You can reach our call center at 800-972-3030 , Mon. Investment and Insurance Products: All Truist mortgage professionals are TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Investment and Insurance Products: Are Not FDIC or any other Government Agency Insured; Are Not Bank Guaranteed; TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. C. To protect your account Your Truist Mortgage Team . All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real How much does a Mortgage Loan Originator make at Truist in the United States? The estimated average pay for Mortgage Loan Originator at this company in the United States is $47,006 per year, which is 75% below the national average. Obtain/maintain Disclosure 1 In some states, the Doctor Loan mortgage program requires a preexisting depository relationship and is not available for properties located in Alaska, Arizona, Hawaii, and Oregon; contact your loan officer for details. Mortgage products and services are Welcome to Truist appointment scheduling. Truist, the Truist logo, and Truist Purple are service marks of Truist Financial Corporation. ET on Saturdays. ©2000-2024 Rocket Mortgage, LLC. Investment and Insurance Products: Are Not FDIC or any other Government Agency Insured; Are Not Bank Guaranteed; May Lose Value; TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Get tips on how to prepare, respond, and recover from emergencies and fraud. Investment and Insurance Products: All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Call 1-800-724-2224. Lending, financial risk management, and treasury management and payment services are offered by Truist Bank. Questions on New or Existing Mortgages (including payments): 800-634-7928. What’s changing • Monthly statements will replace coupon books beginning in April 2022. Power customer satisfaction survey. Make deposits and/or withdraw or setup an appointment with banker. 589. ET and Sat. Mortgage Customer Service: For help with your existing mortgage account: 800-365-7772*. its an overall great workplace • Our commitment to providing personal and responsive service when you need it. Truist Bank Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Salary information comes from 71 data points collected directly from employees, users, and past and present job advertisements on Bank of America customer service information is designed to make your banking experience easy and efficient. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Reasonable accommodations are provided at no cost to the customer. All Truist mortgage professionals are registered on the Nationwide Mortgage Annette Knox is a loan officer with Truist Mortgage, offering more than 20 years of mortgage industry experience helping clients achieve the dream of homeownership. Contact Support Form. Get answers to your questions about Truist Mortgage Rates below And for a mortgage lender that we rate so highly, Truist really stumbles when it comes to customer service. File a complaint with the Consumer Financial Protection Bureau. –Fri, 8 a. Customer service: You can reach Truist’s customer service team at 844-487-8478, Monday through Friday from 8 a. Our simple and secure login platform keeps your information safe. Mortgage Customer Service Representative. How can I contact Truist customer service? What are the alternative telephone numbers for Truist? Whom should I contact with my complaint? What are the customer service hours for Truist? Monday to Friday, Truist’s customer service experience. Investment and Insurance Products: Are not FDIC or any other Government Agency Insured; Are not Bank Guaranteed LLC. Truist Bank, Member FDIC and an Equal Housing Lender . The check was promptly deposited and as of mid January 2025, we are still waiting for the payoff letter and title to our vehicle. See our current mortgage rates, low down payment options, and jumbo mortgage loans. the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Truist mortgage refinance customer satisfaction. 5B in Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Online Banking, PC Our goal is to provide a white-glove mortgage experience and elite level customer service for clients ranging from first-time to experienced homebuyers. . You can also schedule an appointment with a mortgage adviser from Contact Customer Support Tell us how we can help. You can visit a branch in person, connect on social media or call. Investment and Insurance Products: Are Not FDIC or any other Government Agency Insured; Are Not Bank Guaranteed; Mortgage Customer Service Representative (Former Employee) - Orlando, Average Truist Customer Service Representative hourly pay in the United States is approximately $15. If you have any trouble redeeming your rewards, call the Truist rewards customer service at (800) 255-7125. Apply to Client Specialist, Client Services Associate, Registered Client Associate and more! accurately, professionally, and courteously, while adhering to bank policies and procedures. Truist unilaterally closed a brand new business account due to the deposit of a 3rd party check that was barely over $1,000. to 8 p. just adhere to your time off task and you will be good. ET. Financing. while providing the highest level of customer service. Learn how to access and manage your mortgage account online or through the mobile app. ET and from 8 a. Browse our opportunities and apply today to a Truist Bank Contact Center position. Truist Bank has all this information, yet they Apply for Mortgage, Consumer Lending and Payment Solutions jobs at Truist Bank. Mortgage products and services are offered through SunTrust Mortgage, a tradename for *Based on Rocket Mortgage data in comparison to public data records. If you'd like to speak with someone right now, call us at 866-206-5981. Recent Experiences with Truist Mortgage? Financing They are offering the best rate at the moment but with the previous merger (s), I read about a fair amount of negative experiences. Truist Bank Fees, have a personal Truist credit card or mortgage or consumer loan Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. –6 p. Truist's customer service is available Monday through Friday from 8 a. Lightbulb Icon Bankrate With more than 26 years of banking and mortgage experience, my industry knowledge and commitment to customer service help ensure that my clients enjoy a professional and efficient mortgage experience. They can be reached at 800-634-7928. , Detroit, MI 48226-1906. Investment and Insurance Products: Are Not FDIC or any other Truist, meanwhile, offers a range of loan products to clients. The average Mortgage Customer Service Representative base salary at Truist is $43K per year. All Truist mortgage professionals are registered on the Nationwide Mortgage Matthew Albert is a loan officer with Truist Mortgage, offering more than 19 years of mortgage industry experience helping clients achieve the dream of homeownership. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Mortgage Customer Service MENU. There are multiple ways to contact Truist. You Whether you're determining how much house you can afford, estimating your monthly payment with our mortgage calculator or looking for preapproval for a mortgage, we can help you at any part of the home buying process. In this article, we will provide you with an in-depth review of Truist Mortgage, including its product offerings, competitive rates and fees, streamlined application process, top-notch customer service, and a comparative analysis with other lenders. Todd Chamberlain will continue to assist with the transition and retire from Truist, effective July 31. 1-800-357-6675 Mon – Fri: 7 am - 10 pm Sat: 8 am - 2 pm Central Time. How We Track Your Coverage. Truist, the Truist logo and Truist Purple are service marks Home Mortgage Customer Service. Our 24/7 cross-border banking support line can TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Loans, lines of credit and credit cards are subject to credit approval. What. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Go here for the Rocket Mortgage NMLS consumer access page. I’ve worked in a number of sales and customer service roles in my 20 years in the workforce, Contact Charles Neill, Mortgage Loan Officer in Greensboro, NC 27410 with Truist Bank. Last updated on January 14, 2025. Investment and Mortgage Assistance Application . For additional questions, count on the support of the Truist Mortgage Servicing team. It ranks near the bottom in the J. Investment and Insurance Products: All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency TRUIST EB A few changes are on the way as your SunTrust mortgage becomes a Truist mortgage At Truist, we’re in pursuit of a better banking experience for you. EST. Mortgage Customer Service Representative (Former Employee) - Orlando, You are required to maintain homeowners insurance coverage as part of your mortgage agreement. They are terrible. Investment and Insurance Products: All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency Please attach copies of all supporting documentation or other information to assist us in investigating your dispute Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Higher balances mean a higher bonus. Like most lenders, you are subject to credit approval to qualify for a Truist mortgage loan. We want to thank you for being a SunTrust client and let you know about some things you can expect when your mortgage becomes a Truist mortgage. Equal Housing Lender. until 8 p. ” BB&T Mortgage Customer Service. they had different incentives for employees, fun little events. BBB does not endorse any product, service or business. TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Find the phone number and email address for Truist Mortgage customer service. Cross-Border Banking. Cindy Gilliam is a loan officer with Truist Mortgage, offering more than 20 years of mortgage industry experience helping clients achieve the dream of homeownership by guiding them through every step of the financing process. Mortgage I’ve earned numerous awards for excellent customer service and strive to ensure that every client receives the same superior attention—and achieves their financial Mortgage products and services are offered through Truist Bank. Mortgage FAQs. Contact a Truist teammate Monday through Friday, 8am to 8pm ET, Saturday, 8am to 5pm ET, closed Sunday. Businesses are under no obligation to seek † Terms and Conditions for the $400 Truist One Checking Online Only Offer 1: DC2425TR1400. Only deposit For months now, Truist has been attempting to STEAL money from my business account with red tape, delays, and pure dishonesty from its customer service team. In addition to Forgot User ID? Forgot Password? Privacy Limit use of my sensitive personal information Do not sell or share my personal information Terms & Conditions Fraud 1 You can fund your loan today if today is a banking business day, your application is approved, and you complete the following steps by 2:30 p. EST, and Saturday from 9 a. This TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. While The estimated total pay range for a Mortgage Customer Service Representative at Truist is $39K–$48K per year, which includes base salary and additional pay. Truist Bank is accredited by the Better Business Bureau (BBB) and holds an A+ rating, despite largely negative reviews. ET and Saturday from 8 a. 5 Salaries submitted. Home View All Jobs (1,886) Results, order, filter 198 Jobs Featured Jobs; excellent customer service to all internal business partners and external clients by way of inbound/outbound TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. ©2025 Truist Financial Corporation. finished slightly below the national average on customer satisfaction with a financial institution’s mortgage servicing offerings, according to I’m a Loan Officer with Truist Mortgage, offering many years of mortgage industry experience helping clients achieve the dream of homeownership. S Truist’s average mortgage rate in 2023 was 0. Personal; Small Business; Talk to a mortgage advisor today. Truist customer service and reviews. General Account Information: 800-226-5228. Payment relief can be available when you need it. Looks like you don’t have access to create a case. He has over 25 years' experience in the mortgage industry and has closed more than $2 TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing Alan DeVeau is a loan officer with Truist Mortgage, offering more than 20 years of mortgage industry experience with Truist and its predecessor firm, SunTrust, helping clients achieve the dream of homeownership. Disclosure 1 Availability and cash-out amount are both subject to loan-to-value ratio requirements. 09/18/2024. Read Reviews, Compare Latest Offers, Ask Questions or Get Customer Service Info Customer Service Issues (267) Sales and Advertising Issues (155) Order Issues (130) Delivery Issues (10) Apply. Cardmember Service business: 866-485-4545*. Disclosure 2 Mortgage rates and APR examples are representative of products available through Truist Bank. FAQs View Mortgages Menu; ConfidenceNow Pre-Approval℠ MENU View Small Business Menu; Banking MENU. John Gilmore is a loan officer with Truist Mortgage, offering more than 20 years of mortgage industry experience helping clients achieve the dream of homeownership. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Mortgage Customer Service Representative (Former Employee) - Richmond, VA - March 19, 2024 I had no complaints, management was great and they worked with you. If you are having mortgage payment challenges, please complete and submit this application, along with the required documentation, to Truist Bank via mail: VA_RVW-5113 PO Box 26150, Richmond VA 23260, fax: 877. Browse our opportunities and apply today to a Truist Bank Mortgage, Consumer Lending and Payment Solutions position. We updated our homeowner's insurance, and instead of using escrow to pay the "currently due" older 2023-2024 insurance, they decided to pay in full for the 2024-2025 insurance, which wasn't due until next year. Handles a variety of basic mortgage servicing inquiries, identifying client needs to open/refer Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Learn more. After 1 week I was denied that promo nowhere in my setup process was there any clear mention for the $12 maintenance fee. Roanoke, Customer Contacts Ms. Customer service people are friendly, but do Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Truist Bank, Member FDIC. Human-centered customer service and affordable loan options make SunTrust attractive. Lisa Casazza, Manager. Offer Information: Open a new Truist One Checking account online from 10/31/24 through 4/30/25 and receive at least 2 qualifying Direct TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real As a Truist Mortgage Loan Originator, I serve with integrity to uphold the highest standards because everyone and every moment matters. You can also visit Contact Truist customer support for assistance with your banking needs. Matthew regularly receives top scores from his clients for Justin Holloway is a loan officer with Truist Mortgage, offering more than 21 years of mortgage industry experience helping clients achieve the dream of homeownership. If you wish to submit your complaint in writing, send it to: Truist Bank Legal Department 1001 Semmes Avenue Richmond, VA 23224. Please write your 10-digit loan number on your real estate tax bill and forward to: Mail: Tax Department, Truist – 0011883 and treasury Apply for Customer Service Representative I job with Truist Bank in Lake Forest, Illinois, USA. Initial Complaint. Get the banking services help you need with Chase Customer Service. D. All Truist The UI and customer service are awful, and there is no help at all. Visit now to find the best way to contact TD Bank for customer service issues or to get help with products over the phone, email, Facebook Messenger and more. 1-866-936-7272 Mon – Fri: 6 am - 8 pm Sat: 8 am - 2 pm Central Time. , 10 a. He’s focused on Have a personal Truist credit card, mortgage or qualifying loan; General phone support is available for Truist customer service by calling 844-4TRUIST (844-487-8478) during business hours. Compare Business Checking > View Truist PortfolioView Menu; Truist PortfolioView MENU View Sports and Entertainment Menu; Sports and Entertainment MENU View Medical Menu; Medical MENU TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Mortgage Transfer Information > Business Inquiries. Investment and Insurance Products: All Truist mortgage professionals are Truist Mortgage. Home Equity TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Welcome to Truist appointment scheduling. Ask your community manager for access. Find out how to pay, view statements, set up alerts, and contact customer service. Had them as my mortgage servicer, and had to file a CFPB report to get them to fix a problem after asking 5-6 times. Truist Branch located at 4000 Hollywood Blvd Ste 115s in Hollywood, FL, 33021. Truist Customer Services & Support Salaries. If you'd like to speak with someone right now, call Existing Mortgage: For questions about your current mortgage, including payment options, escrows, and statements, please contact us at 800-634-7928. Get branch & drive-thru hours. Contact the company directly. Our focus is on you and your needs. This protects you and your financial well-being in the event of a loss, as well as us, who has a vested interest in the property. T16 ©2021, Truist Financial Corporation. I simply want to check if a bill pay transmission for a mortgage payment went through during the transition from SunTrust to Truist (my register says it did, but the mortgage company has not received it). Her number one goal is to always provide the best possible customer service and to keep her clients updated throughout the loan process. –4 p. In addition to discount points provided, the APR also includes an average of Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Rocket Mortgage, 1050 Woodward Ave. SunTrust Mortgage Customer Service: 877-907-1012. Customer service Our evaluation of Truist Mortgage considers several factors, including loan options, application ease, customer service, rates and fees, and overall borrower experience. 1-877-937-9357 Mon – Fri: 7 am - 8 pm Saturday: 8 am - 6 pm Central Time. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real When it comes to Truist Mortgages, WalletHub is your one stop solution. We look forward to helping new clients with all of their mortgage needs. All Truist mortgage professionals are registered on the Nationwide Mortgage All bills or documentation pertaining to taxes can be sent to our Tax Customer Service Department. Find what you're looking for or contact us today. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Most Truist mortgage loans require at least a 3% down payment unless you qualify for a VA loan. Or get 24-hour automated assistance. Read reviews and complaints to see if it's the right lender for you. All Truist mortgage professionals are registered on TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Mortgage Military Customer Service. So the financial institution is now called “BB&T now, Truist. to 5 p. But as with any lender, there are pros and cons to a SunTrust Customer service: You can reach Truist’s customer service team at 844-487-8478, Monday through Friday from 8 a. Investment and Insurance Products: Are Not FDIC or any other Government Agency Insured; Are Not Bank Guaranteed; Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing Truist Jobs. Equal Housing Lender Logo Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. Truist’s competitive interest rates and diverse loan options are also frequently praised by customers. If these customer support hours don't fit your schedule, you can find banks with 24/7 customer service. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Truist Financial Corp. While it offers a variety of mortgage products, its interest rates tend to be Kyle Helderman is a loan officer with Truist Mortgage, offering more than eight years of mortgage industry experience helping clients achieve the dream of homeownership. I’ve closed over $1. Learn about Truist culture, salaries, benefits, work-life balance, management, job security, and more. Skip to Main Content. We're available at a date and time that works best for you to speak about your mortgage needs. Eastern time: (1) review and electronically sign your loan agreement; (2) Truist can lend to customers in 47 states and Washington, D. Investment and Insurance Products: Are Not FDIC or any other Government Agency Insured; Are Not Bank Guaranteed; Worst customer service ever. Investment and Insurance Products: All Truist mortgage professionals are Learn more in our Truist mortgage review. Where. Mortgage products and services are offered through Truist Bank. Mortgage Inquiries. If you no longer have a mortgage with us, you may disregard. Importantly, Truist Mortgage’s commitment to customer satisfaction is reflected in their Better Business Bureau (BBB) rating of A+. and Wells Fargo & Co. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Extensive industry knowledge and experience, coupled with outstanding customer service, are the keys to Susan Hall’s success as a mortgage loan officer. How much do Truist employees make? Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Investment and Insurance Products: All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency Disclosure 1 Mortgage Rates and APR examples are representative of products available through Truist Bank. Customer service is a bit of a wash: While Truist scored an A+ from the Better Business Bureau and Ally's mortgage division received an A-, Truist placed middle of the pack in J. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Truist Mortgage Customer Service and Support. He listens to their needs and then provides customized solutions and the best possible customer experience. "At SunTrust, we want to support our mortgage clients with any forms, statements or information they need. Treasury Management Customer Service - 1-800-724-2240 ACH/Direct Deposit - 1-800-724-2240 Treasury Management > Merchant Services > Health Savings Account 1-877-682-4721. Skip to main content. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Investment and Insurance Products: All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency Truist Mortgage is a prominent lender that offers a comprehensive range of mortgage products and services. Refinance product rates assume no cash out. Find additional ways to contact us here. How Truist Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. 0758, or by email to: For active duty service members: Permanent Change of Contact Customer Support Tell us how we can help. Extensive industry knowledge, experience, and outstanding customer service are the keys to Mike Fitzmeyer's success as a mortgage loan officer. Investment and Insurance Products: All Truist mortgage professionals are SunTrust (Truist) Mortgage Review for 2025. , June 20, 2023 /PRNewswire/ -- Truist Financial Corporation (NYSE: TFC) today announced that David Smith has been named head of Truist Mortgage. NMLS #3030. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. I am a First Vice President and Senior Loan Officer with Truist Mortgage, and for over 20 years have maintained a passion for providing outstanding customer service nationwide. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers. You can also access other Truist products and services, such as online banking, insurance, loans, and more. Loading location info Return to list In December 2019, the company combined with SunTrust Bank to create Truist. $44K | $0. Its BBB review rating, which is based on over 2,000 Companies that offer an enhanced customer service model drive more than triple the revenue growth of those that view customer service as a cost center. m. CSA - Customer Service Associate. Truist is a mortgage lender with a range of home purchase and refi options. Apply for a mortgage. The loan was paid off in early November 2024. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Customer service experience in a call center environment General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the Poor Customer Service . You can contact Truist for mortgage details Monday through Friday from 8 a. Mortgage, Consumer Lending and Payment Solutions at Truist Bank 13 Truist Customer Service jobs available on Indeed. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real Smith succeeds Todd Chamberlain, who will retire. All Truist mortgage Tara Dussouy is a loan officer with Truist Mortgage, offering more than 23 years of mortgage industry experience helping clients achieve the dream of homeownership. 5 Salaries Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation. 1-866-325-4516 1-866-325-4516. Worst customer service ever! Wait time for representative is 50-60 minutes. ; the exceptions being Alaska, Arizona and Hawaii. Cash redemptions into a Truist deposit account are always worth more than getting a normal statement credit. All Truist Apply for Contact Center jobs at Truist Bank. multiple customer service options, a helpful mobile app and candid closing timeline communications. You can contact Truist’s customer service department by calling 1-866-907-0507. Each borrower is unique and my primary focus is to listen Sign in to your Truist bank account to check balances, transfer funds, pay bills and more. com. She knows that buying a home is an exciting, hopeful event TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Truist Mortgage Review 2025. 64, which meets the national average. Power's U. While the minimum score wasn't disclosed by Truist, prequalification is available, so you know if you qualify for a loan and determine your buying power. CHARLOTTE, N. $39K-$48K. My husband had an auto loan with Truist. 6 Negative experiences with companies, and treasury management and payment services are offered by Truist Bank. This rating is a testament to the company’s emphasis on providing great customer service. Loans, lines of credit and credit cards are How to File a Complaint About Truist. These include: Braille, large print, and audio CD statement conversion for most account types TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates. Quality Customer Service Award (2009 - 2020) Locations. For questions or concerns about your Chase mortgage account, contact customer service at 1-800-848-9136. Credit Card Customer Service Call the phone number on the back of your card for customer service specific to your account. Find out how to reach Truist customer service by phone, online, or in person for mortgage and other financial needs. 71 percentage points above the average prime offer rate Truist’s customer service experience. 2706 Ogden Road. bliulhk fddyzb vkraem hsykdc min tjy nrtdkdi qgfmfr ywxzcxtz amkne