Call tracking software. Find the top Call Tracking software of 2025 on Capterra.
Call tracking software The most flexible & friendly call tracking software to track call sources, attribute leads, analyze quality. After looking at the 20 best call tracking software programs out there, be sure to check out the most common features you should expect to find within the top solutions at the end of the article. — The team does this utilizing CallTrackingMetrics’ software. The Top Call Tracking Software Options in Summary. Nimbata is a call tracking and analytics platform that helps you learn more about your customers—and get them to convert. For in-depth reviews from a trusted third party, be sure to check out the 217 G2 WhatConverts Reviews. So, what are the best call tracking software apps? 1. The 20 best call tracking software apps in 2025. Phonexa. Use Europe's leading call tracking software to optimise lead gen and boost ROI today. The software offers advanced features such as keyword-level tracking, call recording and analysis, real-time reporting and analytics, and dynamic number insertion. Product Highlights: Helps understand why callers are contacting you to create better marketing campaigns. CallTrackingMetrics. Originally designed to track where incoming calls are being generated, modern call tracking also uses artificial intelligence to make intelligent recordings of calls and propose critical points of the conversation for review later on. Businesses use call tracking software to analyze the efficiency of different campaign sources in generating inbound leads by tracking where exactly inbound calls are coming from. Create and automatically sync call logs with your CRM. Find the top Call Tracking software of 2025 on Capterra. Common types of software that can integrate with call tracking software include marketing automation platforms, customer relationship management (CRM) systems, and analytics tools. With this in mind, let’s delve into the top 9 inbound call tracking software platforms of 2024, each offering unique features to Call track enables users to collect a vast repository of information that helps them make informed and better decisions. Start using data at every point of your caller journey. com Compare and review the top call tracking software solutions for 2025. Learn more about the best call tracking software options now: 1. Implementing CallScaler’s software platform gives many businesses the full picture of their different channels and lets them know exactly which marketing efforts got their customers Sep 6, 2023 · It can be far pricier than the other call tracking software options on our list because of the extra features related to CRM. We have chosen each based on ease of use, range of features, CRM integration, and other metrics. Jan 9, 2025 · To help you find the best call tracking software for your business, our team at Research. Integrations with Google Adwords, Analytics, Facebook Ads, HubSpot, Pipedrive, Zapier etc make it super easy to make most of the call data. +44 33 3060 0118 Call tracking, attribution, reporting and analytics for marketers, digital agencies, call centers, pay per call, and performance networks. com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. Sep 6, 2023 · Our recommendation for the best call tracking software is WhatConverts, as it delivers a wide range of valuable data about why your customers contacted you. 17 hours ago · Software for customer service can do any combination of streamlining customer communication, automating repetitive tasks, tracking and measuring KPIs, and collecting customer feedback. Scalability. 3. 7. Call tracking software provides a number of data points you can use to improve your marketing campaigns. SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. With Salesloft’s call tracking, sales calls can provide crucial insights to guide salespeople and offer coaching to close more deals. Start today. With virtual phone lines in more than 50 countries and the ability to fit multiple users on a single number, it makes international calling for sales, marketing, and support teams easier. com has scoured the internet to identify the best call tracking software available in 2024. 8. 5. Call tracking software records information about incoming calls, also including features such as call routing, call recording and IVR. Whether you're a small marketer just looking to track your media buying and SEM better, or a enterprise company driving big volumes to call centers, CallTrack. The Best Call Tracking Software Apps. With it, you’ll be able to analyze what customers are saying, identify problems, and 800. Start with a 30-day free trial, no credit card or contracts needed. RingCentral. Why Atlas is the Best Inbound Call Tracking Software. Atlas stands out as one of the leading inbound call tracking software solutions, designed to help businesses optimize their marketing efforts and improve customer interactions. HubSpot's call tracking software allows you to organize your sales calls for the day and prioritize them using engagement and contact property data from HubSpot's CRM. The best call tracking apps help marketers analyze call data from marketing campaigns, providing insights into customer engagement and the success of marketing strategies. Discover how to capture every phone call lead, trace it back to the source, and gain valuable insights for your marketing strategies with our phone call tracking software. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Now onto the list! Check out the best call tracking software below. Use call tracking to see which campaigns, channels, and keywords make customers pick up the phone and buy so you can make better calls when deciding where to invest. 6. From a Google Ads campaign to a billboard ad, call tracking lets you see exactly which campaigns, ads, and keywords motivated customers to reach out. Compare features, pros & cons, prices, and more in my complete guide. 1 day ago · Selecting call tracking software requires an understanding of the various pricing models and plans available. Discover what draws in leads with call recordings, call reports, analytics, and more — all on one platform. CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Call tracking software can integrate with a variety of different types of software, depending on the specific capabilities needed. You can quickly come to know what keyword led prospects to make a call, check relevant Google click IDs, and what landing page promoted a specific call. Track and analyze calls to measure and improve your marketing, sales, and customer service performance. Now let’s dig into some of the best call tracking software apps available: 1. JustCall CallRoot. 1 day ago · Looking for the best client tracking software to help you manage your service business? Here are our favorite tools you can use right now in 2025. 1 day ago · Discover the top call tracking software and find the best option for your team. Flexibility/customizability. Aug 20, 2024 · Best call tracking software solutions are Invoca, CallHippo, CallRail, CallAction, and CallTrackingMetrics. 09 billion in 2023. Convirza. Cross-channel support. CallRail helps you track and optimize your marketing campaigns with call, text, form, and chat data. Dec 20, 2024 · After looking at the 20 best call tracking software programs out there, be sure to check out the most common features you should expect to find within the top solutions at the end of the article. Sales is a contact sport. Dec 18, 2024 · Call tracking software is a cloud-based analytics solution, one that provides users with advanced and unique tracking capabilities designed to efficiently track visitors, events, phone calls, goals, and the processes that unite the customer journey online and offline. Get the metrics you need to spend smarter on everything from paid search to print ads in one easy, powerful dashboard. Invoca. ActiveDemand. Smart call analysis. See full list on capterra. CallRail. Call details include powerful features for your team to collaborate, review calls to qualify leads, and coach your staff with our call recording. 4 days ago · Stay ahead with advanced call center dashboards and monitoring tools. Modern call tracking software uses cookies and dynamic number insertion to track online activity and campaign level call tracking to assign each offline marketing piece its own tracking number. Advanced Features: Modern call tracking software offers features like AI and ML for lead qualification, predictive modeling, sentiment analysis, real-time 5 days ago · Convirza is a call tracking software that helps businesses track and analyze their phone calls to improve customer engagement and conversion rates. With HubSpot's call tracking software, you can easily receive and resolve your daily calls. Just like inbound call tracking software, outbound call tracking software helps optimize call marketing campaigns. CallRail's Call Tracking lets you track calls, texts, forms, and chats as easily as you track clicks. A centralized dashboard. Call tracking systems connect the customer journey to the phone call, giving you the insight you need to make sure you invest your budget in the things that work. Dec 18, 2024 · Explore the Top Call Tracking Solutions with advanced analytics, call recording, and integration capabilities to optimize marketing strategies, improve customer service, and track campaign effectiveness. FluentStream. Selecting the right call tracking software is crucial, whether it’s for your own business or a client’s. CallScaler. Track all of your conversations across calls, texts, form fills, and chats in one platform. Jul 10, 2024 · This comparison chart aims to help you analyse each call tracking software’s offerings and compare features so you can choose the best solution for your business needs. Should I Invest in Standalone Call Tracking Software? If you’re on a budget or just looking for simple, no-frills call tracking, then standalone inbound call tracking software for small business may deliver what you need. By spending a little upfront, you can drive more CallRail's Call Tracking lets you track calls, texts, forms, and chats as easily as you track clicks. Ringover provides call tracking software that gives you access to robust and advanced tracking tools, yet is simple and easy to use. The most call tracking software on the market. Features Availability: Think about the features that fit your needs and how you can make the most out of them. The following is a breakdown of the top eight software providers: Call Tracking Software Providers — Detailed Comparison. Pros, Cons, Pricing and features comparison. It is among the call tracking solutions that ensure you have the latest information on incoming calls. Call Starts From the moment your prospects and customers dial Our tracking numbers provide you with accurate and detailed call logs and call reports. Forbes. CallTrackerFX, HubSpot and more! 5 days ago · Are you looking for your first or next Call Tracking Software? Check out our 10 Best Call Tracking solutions picks. Modern call tracking software connects any conversation–phone, text, chat, or form–back to its online or offline advertising source. Invoca’s call tracking and analytics are made possible with a website tag. Call Routing Never miss calls with relevant routing. Jan 13, 2024 · Call tracking apps and software tools connect marketing efforts with customer actions, assigning unique numbers to different campaigns to track the origin of phone calls. Managers can then identify areas for improvement and use that data to increase efficiency and also improve the experience for agents as well as customers. How Does Call Tracking Software Work? Cloud-based call tracking software like Invoca enables marketers to tie customers’ digital journeys to phone calls using online data collection via unique, trackable phone numbers. Link each phone call to PPC, SEO, and offline Campaigns. Enhance performance, track KPIs, and optimize customer experience seamlessly. Call center monitoring software for real-time tracking, screen capture, performance analytics, etc. 4. Optimize on true Marketing Attribution. Aug 21, 2023 · If you’re looking for an upgrade, HubSpot’s Call Tracking Software is a solution designed to help businesses track and analyze their phone call activities. It works whether the lead calls right from the ad or content — such as with Google Ads call extensions or direct mail pieces — or visited your website first before calling. Call tracking software allows businesses to track where calls are coming from. 9 Best Call Tracking Software Apps in 2025: Which Will You Choose? The nine best call tracking software apps of 2025 include CallTrackerFX, Vonage, CallFire, and more! Keep reading to see the full list below! When it comes to call track software, you have options. May 23, 2024 · What is outbound call tracking software? Outbound phone call tracking software is a set of tools that allow marketers to track outbound calls, measuring the call duration, keywords, and outcome, among other things. Call tracking is a sales automation function that tracks incoming or outgoing calls that your sales and support team makes. Call tracking shows you which marketing activities drive phone calls. Jan 4, 2021 · What makes 800response the best call-tracking software is its real-time call tracking and monitoring features. Find out how to track the source of inbound phone calls, optimize marketing campaigns, and get call intelligence and conversion tracking. Pay-per-call tracking software can identify which calls resulted in a sale or a desired action, enabling businesses to track conversions from phone calls just as they would with online actions like form submissions or email sign-ups. Phone Numbers Combine virtual number types for various ads. Hubspot. The table below summarizes common plans, their average prices, and typical features included in call tracking software solutions: Plan Comparison Table for Call Tracking Software Large and small businesses will decide to implement tracking software when they realize they are flying blind on which marketing sources are bringing them calls. Dec 20, 2024 · Of course, not all call tracking software programs are created equally. Jan 6, 2025 · Best Call Tracking Software for PPC Marketers, Agencies, & Google Ads Power Users: WhatConverts; Best Call Tracking Software for Enterprise-Level Call Centers & Media Buyers: Invoca; Best Call Tracking Software for General Call Tracking for Most Small Businesses: CallRail Know what makes your phone ring with call tracking and lead intelligence. 10. HubSpot does have a few free tools you can try before buying. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. These call tracking systems allow to tracking of caller information, such as the time, duration, and caller ID. These tools attach a unique number to individual advertisements or calls to action (CTAs) on websites to identify the exact source of an inbound call. The best call tracking software includes features like dynamic number insertion, CRM integration, real-time analytics, and call attribution. Costs vary based on features, team size, add-ons, and more. This is crucial for understanding the true ROI of marketing efforts. Call Tracking Use insights to improve marketing strategy . It also offers AI-powered conversation analysis and lead scoring to improve your sales and service. Automated features. 14 Day Risk Free Trial with Every Plan. Our easy-to-use call tracking software shows which marketing campaigns are driving phone calls so you can make data driven marketing decisions. Location based businesses can also set up a main line tracking number to ensure that calls to their main line are tracked. Jan 6, 2025 · WhatConverts is the top choice for inbound call tracking software. Whether you need to view inbound call metrics or track outbound auto dialer or predictive dialer performance, you can do it all with Ringover. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature. LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. Continuously improve your team’s calling performance. Looking for tracking leads from your marketing campaigns? WhatConverts brings you a complete lead tracking and reporting software, including full featured call tracking & lead analytics Trulia converts 60% of online leads with real-time click-to-call and call tracking. Call tracking systems help businesses identify which marketing channels drive the most calls and conversions, enabling smarter decision-making and higher ROI. 1. By attributing phone calls to sources, recording conversations, and analyzing data, businesses can see what‘s driving calls and conversions to allocate budgets and resources more effectively. It transforms every phone call into a strategic asset, revealing which marketing efforts truly resonate. 95% of smartphone users have used their phone to look up local businesses and then 61% called. Know what makes your phone ring with call tracking and lead intelligence. 6 days ago · Learn how call monitoring works, what features to look for, and how it helps customer service, technical support, and sales teams deliver better service. Call tracking software helps businesses track key performance indicators, manage call volume, and scale according to customer and business needs. 9. tracking solution gives you real-time data about caller demographics, time and date of the call, and other key indicators Find and compare the 2025 best free Call Tracking software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours. Optimize sales efforts based on call data. Simple recording. Try now to improve service quality. RingBa. What are the best call tracking software apps? Compare features and prices to choose the right call solution for your business. “One of our largest clients, that we support with about 170,000 outbound calls and over 70,000 inbound calls per year, has been able to attribute a conversion rate close to 85%—far above the industry average of 50% and below. ai is the easiest-to-use and best-priced call tracking software in the market. Use call tracking to: Get a full picture of your conversions Apr 1, 2024 · CallHippo is a top provider of free call tracking software that meets the communication requirements of small and startup businesses. It provides comprehensive lead tracking, intuitive lead management, insightful reporting, and powerful intelligence in a single tool. Setup tracking phone numbers in minutes, implement dynamic number insertion and track calls, call source, call recording and more. With our number pool tracking technology, you can track search keywords and PPC clicks for each caller. . 94 billion globally by 2030 from $2. What is call Transform phone calls into actionable data to enhance lead management as your customer begins their journey with you. Nimbata is the quality-first and budget-friendly call tracking solution that will track, analyze and optimize for phone calls. Now onto the list! Inbound call tracking software attributes incoming phone calls to their respective sources by generating unique, local, and toll-free numbers for advertisements, website locations, pay-per-click campaigns, and keywords. Aug 7, 2024 · Call tracking software is designed to identify where callers come from, so you know which marketing strategies are working and which ones aren’t. Call tracking software is a valuable tool for understanding the ROI of marketing campaigns and optimizing the customer journey. Reporting and analytics. You can try WhatConverts for free during a 14-day trial period. Nextiva. More particularly, it helps you identify which channels, ad campaigns, listings, or keywords drive the most inbound calls and generate more phone leads for your business. Nimbata Call Tracking & Marketing Analytics Software. Easy integrations. Call tracking software allows marketing and sales teams to attribute offline phone call conversions to the marketing source that drove them. Nimbata. Jan 9, 2025 · Call Tracking Software Market Growth: The market for inbound call tracking software is expected to grow significantly, reaching $4. Trulia’s call tracking solution provides each of its real estate agents with a unique number on the fly, so they can automatically route calls to the agent's main line and track campaign results in real time. 5 days ago · Every business has its own goals and requirements when it comes to choosing a call tracking Software, but there are some essential – most universal – criteria to consider before choosing. Dec 10, 2024 · Absolutely. 2. Call Reporting Analyze call data to boost conversions Call Attribution Determine productive traffic channels. Route incoming calls based on customer preference, and collect valuable information for your sales and support processes with AI-powered conversation intelligence. Pay Per Call Launch pay-per-call campaigns and monitor commissions Call attribution is made possible using call tracking software. Sep 6, 2023 · Get detailed analytics about lead generation, record calls for training, and automate tracking data with the best call tracking software options. Intuitiveness. Rating Nov 27, 2018 · CallRoot - phone call tracking software for data driven marketers and agencies. qrlobg flrtqu skejeu udiyclu zoxs mtiw wps gddd qyxh pjpxcu